Availability of Service: Monday to Friday from 8:00AM to 5:00 PM except on holidays.

Clientele         : Local Government Units Other Agencies Taxpayers

How to Avail of the Service:
STEP CLIENT / CUSTOMER SERVICE PROVIDED DURATION OF ACTIVITY (Under Normal Circumstances) ACTION OFFICER/S FEES FORM
1 Client / customer asks / inquires from the receiving officer regarding their predicament / query   Five (5) minutes Any of the following in the receiving area:    
2   Receiving Officer will accompany the client to the Officer concerned. Three (3) minutes
  • RD
  • ARD T
  • or any of the concerned employee
    
3   The client / customer will confer with the concerned officer / employee their predicament or query on what to do. Thirty (30) minutes to One (1) hour or depending on the complexity of the transaction
  • Concerned action officer